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SALES
Sales to the general public are welcomed. $10.00 minimum order excluding shipping charges, unless otherwise noted. Some products such as polycarbonate sheet, shade cloth and greenhouse films have higher minimum order requirements. If a higher minimum order amount is required, the details will be noted on the corresponding product pages.
DISCOUNTS:
Discounts are available on certain items purchased in bulk lots. If your interested in purchasing large quantities of any of the items offered on our website, feel free to give us a call.
PRICES:
All orders are billed at prices prevailing at the time of shipment. All prices are subject to change without notice.
CLAIMS:
All claims as to prices, terms or service must be made within 10 days of invoice date, otherwise will be considered void.
RETURNS:
We gladly back up what we sale. Orders shipped incorrectly will be replaced promptly and at our expense. We warrant that all parts sold conform to the specifications set forth in this catalog. We provide material for a variety of applications. We do not represent that parts are suitable for any particular use and, accordingly, advise you that THERE IS NO WARRANTY OF MARKETABILITY OR FITNESS FOR A PARTICULAR USE. In the event of a defect, we shall replace the part or refund the purchase price within 30 days of the return of the defective part to Ecologic Technologies, Inc. That is the sole extent of our liability.
Items returned for credit must be returned in new, unused and resalable condition in order to be considered. To return an item, simply give us a call and let us know that you want to make a return. If a return is allowed we will issue a Return Authorization Number (RMA) that must be boldly displayed across the package for it to be accepted at our facility, returns made without this number will be refused. Returns shipped freight collect will be refused. Returns must be made within 30 days of invoice date and must include a copy of the invoice and a letter stating whether a store credit or refund is desired. If the order was paid for by credit card then a credit will be issued to the same card that was used to make the initial purchase.
All other returned items that were shipped correctly are subject to a 25% restocking charge. A restocking charge is imposed to cover the costs associated with processing an order, such as credit card processing fees, labor, packaging materials, office supplies, inspecting and processing the return. Depending on the reason for the return, the restocking charge may be waived solely at our discretion. Additionally, any items returned that include shipping charges in the price, will be subject to an additional 15% surcharge to cover the original cost of shipping the item to you. All return requests must be made within 30 days of invoice date to be considered.
DAMAGED GOODS:
Items damaged in transit are the responsibility of the carrier. If you receive an item that was damaged in transit, notify the driver and immediately contact the delivery company to file a claim. We will assist with damage claims whenever possible.
PAYMENT:
Payment must be made at the time of the order. Payment for sunrooms and large greenhouses are normally 50% down with the balance due when the unit is ready to ship. We accept MasterCard, Visa, American Express, PayPal, Money Order, Check, & Electronic Bank Transfer.
NET 30 DAY TERMS:
Net 30 day terms are granted regularly, but are considered on a case by case basis. A finance charge of 1.8% per month (or $1.00 minimum) will be added to all past due accounts. Accounts over 90 days past due may be subject to legal action. In the event that legal action is required, attorney's fees and court costs will be added to the outstanding balance and customer agrees to pay such charges. Additionally a $20.00 service fee will be added monthly to outstanding invoice totals. This fee is intended to cover the time, labor, office supplies and postage fees required to service a past due account.
CHARGEBACKS & PAST DUE PAYMENTS:
We have worked very hard to earn an outstanding credit history and maintain an excellent reputation. So we take these issues very seriously. Initiating a charge back does not release someone from his or her legal obligation to pay a valid debt. Making a false or misleading statement to a bank in order to initiate a charge back may constitute fraud, theft or other criminal offenses. In these cases we will immediately notify the appropriate authorities and file criminal charges if a criminal offense can be proven to have occurred. In all other cases, a 1.8% monthly finance charge (or the maximum amount allowed by law) will be added to the outstanding balance retroactive to the initial purchase date. Attorney's fees and court costs will also be added to the outstanding balance and the debtor agrees to pay such charges. Additionally, a $20.00 service fee will be added monthly to outstanding invoice totals. This fee is intended to cover the time, labor, office supplies and postage fees required to service a past due account.
CUSTOMS & IMPORT DUTIES:
Ecologic Technologies,, Inc. does not collect import duties or customs taxes and has no knowledge of what these charges may be. If you are responsible for these additional charges, you will be required to pay them in order for your package to clear customs. For more information regarding your country's custom policies, contact your local customs office.
STATE SALES TAX:
Maryland customers must pay applicable sales tax, unless a properly executed exemption certificate is in our possession.
OEM/DISTRIBUTER SALES:
For large quantity pricing, please contact our customer service department to obtain a custom quotation, or fax your requirements to 1 (410) 431-7107.